How to reset a verizon cable box - Reset Fios Box. If your TV is showing No Signal, you might want to reset your Fios box manually. To do that, you’ll have to restart the TV box and the router, unplug the power cord from the back of your TV box and that of the router. After you’ve unplugged, wait for a few minutes for it to fully reset before plugging it back in.

 
To connect your Verizon Fios set-top box to your Netflix account, start from the Home screen and choose from the options below. Connect from Channel 838 Use your remote to navigate to Channel 838. Select OK to open the Netflix …. English bulldog stud service near me

We demonstrate How to Connect a TV to a Cable Box. We explain what wires to use, how and where to connect them, and what TV settings are required. We've time...Turn on your TV and Fios Set-top box; Locate the 3-digit remote code for your TV. Press and hold the TV button and press the OK button. Release both buttons. The redlight on the remote will blink twice and stay on. Next, enter the 3-digit remote code. The red light will blink three times.Plug one end of an Ethernet cable into one of the 3 grey Ethernet ports on the back of your router. Plug the other end of the Ethernet cable into the Ethernet port of your network device. Note: The Verizon Router provides a 10 Gigabit Ethernet LAN port and two 2.5 Gigabit Ethernet LAN ports.Jan 31, 2022 · Try changing the input if it is and see what happens. Also try this: Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues. Main Menu > Customer Support > Top Support Tools > Self Diagnostics. Could also be CEC settings in the TV menu that are conflicting with the Fios box. Try disabling CEC on the TV. 2. Unplug the power from the STB and reconnect. 3. Unplug the HDMI connector from the back of the STB, reconnect. I've replaced the scrawny supplied HDMI cable with a Monster HDMI cable. No change. Tested all HDMI ports on the TV. All inputs do the same thing. I'll try one more box.Get your pencil and paper out and start with +10. Subtract .065 per foot for the length of cable between the ONT and the first splitter. Subtract 3.5 or 7 for the 3-way splitter. Subtract from that number .065/ft for each cable run from the splitter to the cable boxes.Get your pencil and paper out and start with +10. Subtract .065 per foot for the length of cable between the ONT and the first splitter. Subtract 3.5 or 7 for the 3-way splitter. Subtract from that number .065/ft for each …1.0 Inside the box 5 1.1 Getting to Know The Verizon Internet Gateway 5 1.2 Setting Up The Verizon Internet Gateway 10 ... the device’s LAN ports with an Ethernet cable. • Wi-Fi Network The Verizon Internet Gateway has one Wi-Fi name supporting 2.4 GHz, 5 GHz and 6 GHz signals. ... Upon resetting the Verizon Internet Gateway to factory defaultAug 4, 2022 · Learn how to fix a cable box that is not working with this simple video tutorial. Follow the easy steps to reset your cable box and enjoy your TV shows. Here is my problem: all of the Verizon Fios equipment is in our basement. The main cable box is on the second level and the other box is on top floor in the bedroom, which is the problem. The main box is a bigger box and the bedroom is smaller. Even though the box in the bedroom is connected with co...Press HOME, then select Settings → [Channels & Inputs] → [HDMI Settings] → [Control for HDMI] → [On]. Check Enable HDMI Device Link. Press OK on CEC and select On. TV input control HDMI-CEC activation - Avoid a “blank” screen or “no signal” message when you turn on your set-top box.Aug 23, 2011 · FiOS won't reset after power outage. 08-23-2011 06:12 AM. Hello, I've been a FIOS TV, Internet, and phone customer for about a year. Our power went out last night for about 15 minutes, and all 3 of our FIOS services are still not back up and running. The battery backup unit displayed a red battery light and was beeping throughout the night. Step 3 – Call Verizon technical support to switch your ONT from coax to Ethernet. Skip this step if your ONT is already connected to your router using Ethernet. Call Verizon’s support number 1 ...We demonstrate How to Connect a TV to a Cable Box. We explain what wires to use, how and where to connect them, and what TV settings are required. We've time...From the tools menu, click Customize. In the pop-up customized dialog box, select the Keyboard button. The Customize Keyboard dialog appears. The button only displays if the keyboa...Share. Bcgurney. OP • 4 yr. ago. So the coax is split before the router and the box. It doesn’t make a difference if I switch coax cables. The router works either way, the box …Motorola 7100-P2 HD Set-top Box. The Motorola 7100-P2 HD Set-top Box is an advanced solution for viewing entertainment throughout the home. To connect and activate your Motorola 7100-P2 STB, use the guided self-install tool in My Verizon. When signed in, you can access the tool from the dashboard. Activation may take up to 20 minutes.If the Verizon connection is working, the yellow light indicates a problem at home. This means that you need to fix your hardware to be connected again. 2. Soft Reset the Router. A soft reset on the router means that you end the connection and re-establish it. When you do this, nothing changes in your network settings or router.Once this happens, plug the box back into power and press the menu button on the remote while pointing it at the cable box. Wait for the LED on the box to turn green. Once this happens, press the zero (0) key on your remote and press ‘OK’. After a few seconds, your Fios TV One box will reset itself to its factory defaults.To fix a pixelated picture on your Verizon Fios TV: 1. Check the cable connections between your set-top box and your TV. 2. Make sure no obstructions are blocking the signal to your TV. 3. Try resetting your set-top box and modem. 4. If the issue persists, contact Verizon customer support for further assistance. Why Is My Verizon Fios Tv Remote ...*TV must be connected to a Fios TV Set-Top Box. If you are a Fios TV One or private-viewing customer with a legacy set-top box, when using DVR services you’ll be able to: … Turn on your TV and Fios Set-top box; Locate the 3-digit remote code for your TV. Press and hold the TV button and press the OK button. Release both buttons. The redlight on the remote will blink twice and stay on. Next, enter the 3-digit remote code. The red light will blink three times. 2. Unplug the power from the STB and reconnect. 3. Unplug the HDMI connector from the back of the STB, reconnect. I've replaced the scrawny supplied HDMI cable with a Monster HDMI cable. No change. Tested all HDMI ports on the TV. All inputs do the same thing. I'll try one more box.Reset Fios Router. For resetting the router, Manually press the red reset button on the rear end of the router. Hold for 2-4 seconds and now the router status LED will go OFF. Depending on your connection, the FiOS router will return to service after rebooting in about 3 to 5 minutes. Now check if the router status LED is solid white and check ...Nov 24, 2019 ... Look in the menu Menu > setting > audio and video > video settings > TV input control and disable it. Reboot the boxes and see if that helps. 0 .....Without a Set-top Box, you do not have access to On Demand programming, the Fios TV Interactive Media Guide, or other Fios TV advanced features of the service. To receive interactive services, you can upgrade to a Fios Set-top Box. To add a Set-top Box to your existing Fios TV service, sign into My Verizon (select Home). From the My Verizon ...Oct 21, 2022 · Here are several steps to reset your Set-Top box manually: Your Set-Top box's power cord needs to be unplugged from the outlet for 15 seconds before being replugged. Turn on the Set-Top box after observing the time display on the front. Allow the Interactive Media Guide to update for a time. A Verizon account PIN can be reset online. Users desiring to change their PIN must log into their account, then go to “Manage Account.” From there, customers can reset their PINs a...11-23-2023 08:56 AM. Swapping out a set top box for a new one is, basically, move one wire at a time from the back of the old set top box and connecting it to the back of the new set top box. Knowing that the old set top box has a …6. Ensure HDMI Source Is Correct. You have the cable connected to HDMI 1, but the cable box is connected to HDMI 2. Make sure that you’re connecting to the correct HDMI source. 7. Check For Verizon Outages. If there are any outages in your area you can check if there has been any outage reported with your FiOS account.Jan 31, 2022 ... The only way to fix it and get the sound back is to unplug and reboot the box. I've gotten a new box and continue to have the same issue. This ...Use the pointed end of a paperclip to press and hold the reset button for 15 seconds. Important Note: If you have customized your network name and/or password, resetting your Fios Router to the factory defaults not only changes your router username and password back to the factory default values, but it also deletes all of your home network ...Once your set-top box and TV are connected, use your Fios remote to program it to your TV. With your TV turned on, press: Menu > Customer Support > Top Support Tools > Program Fios Remote, press OK and follow the prompts on your TV screen. You can also use our Guided Solutions Tool to program your Fios remote control, and follow the steps.Hopefully your set top boxes automatically reset themselves to synch up with Daylight Saving Time. If they didn't, here's a quick and easy fix for you: On your set top box, please go to. Menu > Customer Support > In-Home Agent > Set Top Box Auto Correction. That should so the trick! Please let us know if it didn't. Thanks, Heather Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Reset via Device. With the router powered on, locate the Reset button (hole on the bottom of the router), press and hold the reset button for 3+ seconds. The ...Oct 4, 2012 ... Unplug the power cord to your Set-Top Box from the electrical outlet for 15 seconds and then plug it back in. Note: Don't confuse the power cord ...Here are the steps to reboot your Verizon FIOS router: 1. Locate the power adapter and disconnect it from the power source. 2. Wait for a few seconds and reconnect the power adapter to the power source. 3. Wait for the router to boot up. This could take a few minutes for the process to complete. 4.If your TV is on, the on-screen menu lists the settings you can configure: Use your remote control or the cursor keys on the front panel to navigate the on-screen display: Press the and keys to highlight the setting you wish to change. Press the key to select an option for that setting.Apr 1, 2021 ... My Fios cable box rebooted constantly and then now has a solid red light. I tried everything that was suggested, no good. Please help.Things You Should Know. Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box. Step 1. Turn off the Motorola set-top box while leaving the TV turned on, then immediately press the "Menu" button on the remote. The User Settings menu will now show up on the television. If the settings menu does not show up correctly, you may need to connect the Motorola cable box to the television using a standard definition connection like ... When resetting, the power light should turn red for a few seconds before the device restarts. 4. Wait for the Router to Restart. After releasing the reset button, give your router a few minutes to complete the reset process and restart. The lights will stabilize once the process is complete. 5. Reconfigure Your Router.We demonstrate How to Connect a TV to a Cable Box. We explain what wires to use, how and where to connect them, and what TV settings are required. We've time...11-14-2016 03:54 PM. Recently - my HD Set Top Box locks where I can't change channels. It powers up shows picture of the last channel, but then I cannot change channels or bring up the menus. Remote seems fine. It happened once about a month ago, but now it has occured 5 times in a week. I solve the problem by resetting the HD box but this is ...Main Menu > Settings > Voice Control > Fios TV Voice Remote > Program Fios TV Voice Remote. First reset the old setup. Then either use the automatic setup, or the manual setup to program for your new TV. Also in the TV's video or input menu make sure the port you are using accepts a 2160 HDR image from the Fios box. 1 Like.Netflix and sections of the US cable industry appear to be bowing to the inevitable. The streaming service insanely popular with consumers and investors has entered talks with cabl...Motorola 7100-P2 HD Set-top Box. The Motorola 7100-P2 HD Set-top Box is an advanced solution for viewing entertainment throughout the home. To connect and activate your Motorola 7100-P2 STB, use the guided self-install tool in My Verizon. When signed in, you can access the tool from the dashboard. Activation may take up to 20 minutes.Try changing the input if it is and see what happens. Also try this: Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues. Main Menu > Customer Support > Top Support Tools > Self Diagnostics. Could also be CEC settings in the TV menu that are conflicting with the Fios box. Try disabling CEC on the TV.Things You Should Know. Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box.Use the pointed end of a paperclip to press and hold the reset button for 15 seconds. Important Note: If you have customized your network name and/or password, resetting your Fios Router to the factory defaults not only changes your router username and password back to the factory default values, but it also deletes all of your home network ...Verizon’s Fios TV offers a lot of channels (and flexibility) for your buck. Read our expert review to see if Verizon Fios TV is right for you. $500 contract buyout when you switch. Editorial rating (4.2/5) View plan. $85.00–$129.00/mo. Inexpensive pricing. Large channel counts. Excellent picture quality.How to Reset Verizon Internet Gateway Quickly. You can reset your Verizon gateway through the Gateway or Admin page. To use the Gateway, press and hold the reset switch for 15+ seconds, release the button, and let it reset. Log in to the gateway panel for the Admin page, click Advance, go to System, and finally, restore factory settings.Users Manual. User manual instruction guide for Set-top box XG1V4 ARRIS Group, Inc.. Setup instructions, pairing guide, and how to reset.Once logged in, click on “Support” at the top of the page. 3. From the Support menu, choose “Internet” and then select “My devices.”. 4. From here, you should see a list of your Fios equipment. Find the device you want to reset and click on “Reset.”. 5. You may be prompted to confirm that you want to reset the device.We hang towels like the pros, use fishing line to reel in cable clutter, and create an alternative to retail whiteboards. We hang towels like the pros, use fishing line to reel in ...How to use the current Fios IMG. There are two ways to use the IMG Search feature. Using your Fios remote, press: B (blue) button. Menu > Search > use your arrow buttons and follow the prompts. You can search by any of the following methods: Browse by keyword, category , and/or content type.Locate your home’s main breaker and open the cover. Look for any tripped switches. Storms can easily cause a fuse to blow or trip.If you've done any customization of the settings, those will be lost. A power cycle will reboot the router without resetting it to factory defaults. You can also reset or reboot the router from the admin GUI. Click on the Advanced icon. Then click on Reset or Reboot as desired. BTW, it's a router, not a modem. 0 Likes.Sep 28, 2015 ... Either way, then unplug it at the power cord and wait 30-60 seconds and plug it back in. It will then go through it's boot sequence and you ...Next, be sure to unplug the cable box from the outlet or power strip. Then proceed to disconnect all the cables and connections from the cable box. Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on.Jan 31, 2022 · Try changing the input if it is and see what happens. Also try this: Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues. Main Menu > Customer Support > Top Support Tools > Self Diagnostics. Could also be CEC settings in the TV menu that are conflicting with the Fios box. Try disabling CEC on the TV. Motorola 7100-P2 HD Set-top Box. The Motorola 7100-P2 HD Set-top Box is an advanced solution for viewing entertainment throughout the home. To connect and activate your Motorola 7100-P2 STB, use the guided self-install tool in My Verizon. When signed in, you can access the tool from the dashboard. Activation may take up to 20 minutes. Content Transfer. Transfer your photos, videos and music, as well as contacts, call logs and text messages from your old device to a new one. Content can be transferred over the air without the need for wires or additional equipment. Visit our content transfer tool and content transfer center for more information.May 15, 2023 · 05-14-2023 08:11 PM. Our Fios TV One box has been rebooting on its own. This usually occurred when there has been a change in programming. Lately, it has been rebooting multiple times a day. Today, it rebooted three times, twice within a couple of hours. When the box tries to reconnect to the network, it is taking longer than it usually does. If your home phone service is provided through our state-of-the-art fiber optic network it requires electric power to operate. We offer one of the options shown below for backup battery power for your Verizon voice service depending on your Verizon equipment. (We do not offer the Battery Backup Unit to new voice service customers.) These backup ... Set up and activate your Fios TV One Set-Top Box for your TV. Purchase and watch 4K content, learn about Fios TV One DVR services, and more. To restart those two devices, unplug them for at least 15 seconds to allow them to fully reset and then plug them back in. Wait at least 30 seconds for the router to start back up and wait until the clock time appears on your set-top box. Then, power up your set-top box and wait for the interactive media guide to appear, which may take a few ...Brief Introduction. 1) Unplug your Fios router. Disconnect the Verizon Fios router from its power supply and waiting a whole 2 minutes. 2) Unplug both your Fios router and your ONT. In some cases, you’ll also need to disconnect the power from your ONT (Optical Network Terminal). 3) Factory reset your Fios router.I tried this solution. Blight continues blinking after reset. Do not see menu option to download a software update. Light has been blinking for 2 weeks.6. If you want to reset the remote so that the key controls Only the STB, follow the same steps as above but press <OK> in Step 4. Control TV Volume Through STB If the volume control keys don’t work with your TV, you can program the remote so that the STB will control the volume. 1. Press and hold the <OK> and buttons together, Step 4: Restart your ONT. If your ONT has power, but your Fiber internet is still down, try restarting your ONT. Watch the video to learn how. Make sure your ONT lights are on and the device is receiving power. Note: If you have a battery backup unit attached to your ONT, you’ll need to remove one of the battery leads so it stops powering the ... Sep 15, 2023 · Reset Fios Box. If your TV is showing No Signal, you might want to reset your Fios box manually. To do that, you’ll have to restart the TV box and the router, unplug the power cord from the back of your TV box and that of the router. After you’ve unplugged, wait for a few minutes for it to fully reset before plugging it back in. Unplug the power cable from the rear of the Verizon FiOS set-top box. Leave it unplugged for 15 seconds to perform a reset to device. Plug the power cable back into the set-top box and wait for the time to appear on the front panel. Press the "Power" button to turn on the box and resume your Verizon service. Advertisement.In today’s fast-paced world, cable TV boxes have become an essential part of our entertainment setup. With a wide range of options available in the market, it can be overwhelming t...To perform a soft reboot, press and hold the button for at least three seconds. To reset your router to the factory default settings, press and hold the button for at least ten seconds. • Power - connects your Verizon Router to an electrical …With your Fios router already installed, follow the below steps to activate your Video Media Service (VMS) or Set-top Box (STB). Make the connections: Connect the coax cable from your VMS or STB/DVR to a coax outlet. Connect the HDMI (other) cable from your VMS or STB to the TV. Connect the power cord from your VMS or STB to an electrical outlet.Visit Community. 24/7 automated phone system: call *611 from your mobile. This online tool will help you identify and resolve problems with your Verizon 5G Home Router. Get online technical support and help with common issues.The Verizon Fios ONT Box, or Optical Network Terminal Box, is a crucial component of the Verizon Fios fiber-optic network. It serves as the interface between the fiber-optic line coming into your home and the devices within your premises. The ONT Box converts the optical signals from the fiber-optic line into electrical signals that can be ... If you have an audio/video receiver, soundbar or other equipment between your set-top box and your TV, they also need to be 4K capable & connected via 4K-enabled ports; Your HDMI cable needs to support HDCP2.2; Your set-top box should be set to a Video Format of 2160p Watch Fios TV before your Fios service gets installed, follow easy steps to self-install and activate your Set-top Box and DVR and view frequently asked questions for new services. Getting Started Setup or InstallationDec 23, 2019 ... Get out the paperclip. Stick into the tiny reset hole next to the power plug. Feel it "click" like a very tiny microswitch has been pressed.Use this Verizon Troubleshooter to: Fix Media Guide issues; Get help with Closed Captioning, Parental Controls and Sleep Timers.Find device-specific support and online tools for your Verizon Internet Gateway (ASK-NCQ1338). Start troubleshooting. Change device. Change device.Things You Should Know. Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box.finally a video that shows you how to turn your television on and off with your FiOS remote.mOct 9, 2022 · 10-09-2022 10:38 PM. My remote has stopped working for the box. Tv function still works and the same remote will work in the bedroom, so it seems to be a box issue. However, the box will turn and manually change when I press buttons on the box itself. I’ve already reset the box twice, changed remote batteries, and all other known potential fixes. Step 1A: Make the connections. Connect the coax cable from the coax port on your router to a coax outlet. (Required for Fios TV*) Connect the Ethernet cable from your router’s WAN port to an Ethernet outlet. Connect the power cord to your router then to an electrical outlet. Router will take up to 10 minutes to update completely.Step 4: Restart your ONT. If your ONT has power, but your Fiber internet is still down, try restarting your ONT. Watch the video to learn how. Make sure your ONT lights are on and the device is receiving power. Note: If you have a battery backup unit attached to your ONT, you’ll need to remove one of the battery leads so it stops powering the ...

Table of Contents. Method #1: Resetting Your Verizon FiosBox with a Remote. If for some reason, your Verizon Fios Set-Top Box is not working as it is attended to, you can always reboot it.. Jazzy power wheelchair accessories

how to reset a verizon cable box

Hopefully your set top boxes automatically reset themselves to synch up with Daylight Saving Time. If they didn't, here's a quick and easy fix for you: On your set top box, please go to. Menu > Customer Support > In-Home Agent > Set Top Box Auto Correction. That should so the trick! Please let us know if it didn't. Thanks, HeatherThis article determination explain how to reboot your Verizon fios box is its become inappropriate. This article will declare wherewith to starting thy Verizon fios frame if its become unresponsive. Skip at content. Your Tests Menu Toggle. Menu Item. Test Your Computer Mouse TestIf you've done any customization of the settings, those will be lost. A power cycle will reboot the router without resetting it to factory defaults. You can also reset or reboot the router from the admin GUI. Click on the Advanced icon. Then click on Reset or Reboot as desired. BTW, it's a router, not a modem. 0 Likes.11-14-2016 03:54 PM. Recently - my HD Set Top Box locks where I can't change channels. It powers up shows picture of the last channel, but then I cannot change channels or bring up the menus. Remote seems fine. It happened once about a month ago, but now it has occured 5 times in a week. I solve the problem by resetting the HD box but this is ...How to Reset Verizon Internet Gateway Quickly. You can reset your Verizon gateway through the Gateway or Admin page. To use the Gateway, press and hold the reset switch for 15+ seconds, release the button, and let it reset. Log in to the gateway panel for the Admin page, click Advance, go to System, and finally, restore factory settings.Hopefully your set top boxes automatically reset themselves to synch up with Daylight Saving Time. If they didn't, here's a quick and easy fix for you: On your set top box, please go to. Menu > Customer Support > In-Home Agent > Set Top Box Auto Correction. That should so the trick! Please let us know if it didn't. Thanks, HeatherHopefully your set top boxes automatically reset themselves to synch up with Daylight Saving Time. If they didn't, here's a quick and easy fix for you: On your set top box, please go to. Menu > Customer Support > In-Home Agent > Set Top Box Auto Correction. That should so the trick! Please let us know if it didn't. Thanks, Heather06-18-2013 07:07 PM. Internet and cable tv work, but no program information on any channel. I have reboot the unit twice, and called the verizon 800 number and walked thru that menu, which also resulted in a reboot of the box, but it still does not work. This happened before, and calling the 800 number and having verizon reset the box worked ...Never mind, I figured it out. This is for the new FIOS TV Multi-Room DVR System. You have to change the STB name on each individual tv. Then go to:Reboots will often solve issues by resetting the box and its cable connection. To reboot, unplug the cable box from the power, either from the back of the box or from the power outlet on your wall or power strip, for approximately 30 seconds, and then plug it back in. This will begin the boot-up process. Wait for picture and sound to return ...Use the pointed end of a paperclip to press and hold the reset button for 15 seconds. Important Note: If you have customized your network name and/or password, resetting your Fios Router to the factory defaults not only changes your router username and password back to the factory default values, but it also deletes all of your home network ...Learn how to change your Wi-Fi password for Verizon Home Internet with this easy video tutorial. You can also find more tips and tricks on the YouTube channel.Dec 12, 2008 · I have a digital set-top box with the DVR built in. The thing that the box is doing is when switching from Non-HD channels to HD channels, you have to turn the box off so it will reset and then turn it back on. It seems while you are switiching channels within Non-HD channels it works fine and the same with switching channels within the HD ... Step 2 – Connect your existing Fios router to your ONT via Ethernet. Skip this step if your ONT is already connected to your router using Ethernet. In a later step, we’re going to switch the ...To perform a soft reboot, press and hold the button for at least three seconds. To reset your router to the factory default settings, press and hold the button for at least ten seconds. • Power - connects your Verizon Router to an electrical wall outlet using the supplied power adapter.06-18-2013 07:07 PM. Internet and cable tv work, but no program information on any channel. I have reboot the unit twice, and called the verizon 800 number and walked thru that menu, which also resulted in a reboot of the box, but it still does not work. This happened before, and calling the 800 number and having verizon reset the box worked ...This makes it hard to use the remote control and the box. if you have discovered that the Verizon remote does not control your cable box, make sure that nothing is obstructing the cable box that would hinder the signal between the two devices. Reboot your cable box to make sure your cable box is on or no problems were found. To fix issues with ....

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