Sentara health plans - 2) FONDO LOCAL DE SALUD: OBJETIVO. Manejar los recursos económicos del Fondo Local de Salud asignados a las Secretaría de Salud Publica del Sistema General de …

 
Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the …. Toggo

Mar 28, 2023 · Optima Health Code of Compliance. PDF, 143 KB Last Updated: 03/28/2023. PDF, 143 KB Last Updated: 03/28/2023. Access important Compliance documents. Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement with Sentara ... Sentara Healthcare invests nearly $4 million in two new pipeline development programs to support students pursuing healthcare careers Sentara Community Care Achievements Sentara Community Care achieves measurable results in 2022, plans to expand across the Commonwealth in 2023Access your plan, find care, pay your bill, and get discounts and cost estimates with Sentara Health Plans. Learn about COVID-19 resources, wellness programs, and …Jan 1, 2024 · Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …SENTARA HEALTH PLANS. MEDICAL PRIOR AUTHORIZATION/STEP -EDIT REQUEST* Directions: The prescribing physician must sign and clearly print name (preprinted stamps not valid) on this . request. All other information may be filled in by office staff; fax to 1-844-668-1550. No additional phone calls will be . necessary if all …The MSBU also conducts proactive outreach to customer groups to assist with education on important employer and member resources and value-added services. For employer plans to cover 1-4 enrolled employees, contact our dedicated Micro Small Business Team at 1-888-706-2957. Micro Small Business Unit FAQs.No referrals for any appointment — ever. Video consults available 24/7/365 by signing in or by downloading the Sentara Health Plans mobile app. Free preventive care like child immunizations, annual physicals, and more. Free counseling visits with local mental health professionals through Sentara Health Plans EAP.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Language Assistance Services. Sentara Healthcare provides its patients and their families with qualified interpreters for languages other than English and for Sign Language (ASL). If you need a professional non-English spoken or sign language interpreter, please contact us at 844-809-6648. ወደ ሚከተለው ቁጥር ይደውሉ 844-809-6648.Sentara Health Plans offers affordable and quality health coverage for individuals and families in Virginia. Choose from Direct or Standard plans, with essential health …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans Member PortalSentara Health Plans. More than 1 million commercial, Medicaid, and Medicare health plan members in Virginia and Florida. Sentara Medical Group (SMG) More than 1,500 quality physicians and advanced practice providers completing more than 2.8 million patient visits each year. Sentara College of Health SciencesThis week, we are sharing the following provider updates — see below to learn more. At the end of 2023, the Optima Health and Virginia Premier brands will retire and unify under Sentara Health Plans. Our growth affords us the opportunity to innovate and adapt to align with best practices in the industry, as well as partner with you to …The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans Member PortalSentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.If a member disenrolls from Sentara Health Plans and later becomes a member again, any previously unused amounts are lost. The benefit would restart. Mattress Cover and Pillowcase – 2024 Added Benefit. Members with asthma qualify for a free mattress cover or protector and a pillowcase every two years.MemberNEWS 4th Issue December 2022. December 19, 2022. In This Issue: Oh, hello! Sentara Health Plans is now in Northern Virginia, Sentara Health Plans celebrates the Great American Smokeout®️, Exciting Pharmacy and Vision Benefit Updates, Flu Season is Here, Address Gaps in Your Healthcare, and more.If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Medicare is a service of Sentara Health, recognized as one of the nation’s top 15 highest-performing health systems by IBM Watson Health 2. As part of the Sentara system, Optima Health operates with the same mission—to improve health every day. 1Members with chronic condition (s) that meet certain criteria may be eligible for this ... Please mail your payment, along with the payment stub from your monthly bill, to P.O. Box 715892, Philadelphia, PA 19171-5892. Please note: your payment must be received by the last day of the month. Telephone. Call 757-687-6434 or 1-888-737-5479 and select option 2 to pay by phone with an Sentara Health Plans representative. Sentara Health Plans Member PortalSentara Health Plans EDI Sentara Health Plans W9. Find information on claims submission, claim guidelines and billing reference sheets.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans members should discuss the information in the medical policies with their treating health care professionals. Medical technology is constantly evolving, and these medical policies are subject to change without notice, although Sentara Health Plans will notify providers as required in advance of changes that could have a negative impact …The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered …Colin Drozdowski is President of Sentara Health Plans (SHP) and an Executive Vice President of Sentara. Through its two health plans, Optima Health and Virginia Premier, SHP serves more than 950,000 members and partners with more than 100 hospitals and 25,000 physicians. Colin is responsible for the strategic direction, performance and … Sentara Healthcare invests nearly $4 million in two new pipeline development programs to support students pursuing healthcare careers Sentara Community Care Achievements Sentara Community Care achieves measurable results in 2022, plans to expand across the Commonwealth in 2023 Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Sentara Health Plans Member Portal Sentara Healthcare invests nearly $4 million in two new pipeline development programs to support students pursuing healthcare careers Sentara Community Care Achievements Sentara Community Care achieves measurable results in 2022, plans to expand across the Commonwealth in 2023 Call the Sentara Center for Healthcare Ethics at 757-252-9550 to request a copy by mail. You may also contact the Virginia Insurance Counseling and Assistance Program (VICAP). Their staff can help answer your questions, give you more information, and offer guidance. VICAP can be reached at 1-800-552- 3402. TTY users may call 1-800-552-3402.Feb 29, 2024 · Sentara Health Plans is the health plan division of Sentara Health, an integrated health care delivery system, one of the largest health systems in the U.S. Mid-Atlantic and Southeast. Jan 12, 2024 · We’re proud to offer Sentara Medicare – plans that give your clients everything Medicare offers plus some extra benefits and preventive services, including: $0 copay for personal doctor visits. $0 copay for many generic drugs. Dental, vision and hearing benefits. Over-the-counter allowance. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Laser Vision Correction Discounts. Health plan members are eligible to receive up to a 15 percent discount off the cost of LASIK laser surgery (or five percent off a promotional price if lower). If you are interested in LASIK surgery, call 1-888-705-2020 to select a participating provider. * Some Pearle Vision franchises do not participate.MemberNEWS 4th Issue December 2022. December 19, 2022. In This Issue: Oh, hello! Sentara Health Plans is now in Northern Virginia, Sentara Health Plans celebrates the Great American Smokeout®️, Exciting Pharmacy and Vision Benefit Updates, Flu Season is Here, Address Gaps in Your Healthcare, and more.Home delivery allows you to order up to a 90-day supply of maintenance or long-term medication for delivery. You can minimize trips to the pharmacy and save money on your prescriptions. Home delivery of prescription drugs is typically used for maintenance medications that help treat chronic, long-term health conditions including: High Blood ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Contact Us. For general inquiries, contact Broker Services. 757-552-7217 or 1-866-927-4785 (toll–free) 8 a.m. to 5 p.m. EST Monday through Friday. We Are Here For You. Let's talk about the benefits and services you will get when you become a Sentara Health Plans member. Sentara Community Plan. 1-800-881-216 6 (TTY: 711 ) Monday through Friday, 8 a.m. to 8 p.m. Apply Now. Check Eligibility. The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered … Sentara Health Plans provides health insurance coverage to over 875,000 members through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees. With more than 55 years of experience ... This week, we are sharing the following provider updates — see below to learn more. At the end of 2023, the Optima Health and Virginia Premier brands will retire and unify under Sentara Health Plans. Our growth affords us the opportunity to innovate and adapt to align with best practices in the industry, as well as partner with you to …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara … Welcome to Sentara Health Plans. On January 1, 2024, Sentara announced a significant development in our commitment to providing exceptional healthcare: Optima Health and Virginia Premier consolidated under a new name, Sentara Health Plans. This consolidation marks a pivotal moment in our journey toward improving healthcare accessibility and ... All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement …Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite.Enjoy a new look and exciting features of our provider search tool! Search for primary care providers that are in-network and accepting new patients all at a glance. Learn more about these new features. Sentara Health Plans offers tools to help you find doctors, health care facilities, drugs and medications that are part of your plan.Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider. Offering hundreds of sites of care including 12 hospitals and multiple services that supports an 858,000-member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years.As an Integrated Delivery Network (IDN) the change deepens the alignment between Sentara’s healthcare services and health plans. Sentara Health Plans will begin introducing the brand to the market this fall. In Virginia, all health plan members will receive Sentara Health Plans ID Cards around January 1, 2024.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the … Provider Directories. As of January 1, 2023, Virginia's Medicaid program is now rebranded to Cardinal Care. This program provides all healthcare coverage for Medicaid members under one brand. To support this, our provider directories for Medallion 4 and CCC+ have been combined. The updated directory is now available. To find out more about ... No referrals for any appointment — ever. Video consults available 24/7/365 by signing in or by downloading the Sentara Health Plans mobile app. Free preventive care like child immunizations, annual physicals, and more. Free counseling visits with local mental health professionals through Sentara Health Plans EAP.Home delivery allows you to order up to a 90-day supply of maintenance or long-term medication for delivery. You can minimize trips to the pharmacy and save money on your prescriptions. Home delivery of prescription drugs is typically used for maintenance medications that help treat chronic, long-term health conditions including: High Blood ... Medicaid Eligibility for Adults. Adults may be eligible if you: are a Virginia resident, age 19 to 64. are a United States citizen or lawfully-residing immigrant. are not eligible or covered by Medicare. you are medically complex. meet the income requirements based on your household size. You may be eligible for a Dual Special Needs Plan (D-SNP ... Sentara Health Plans will not take punitive action against a provider who requests an expedited resolution or supports a member’s appeal. An urgent care claim is a claim for medical care treatment where using the standard Sentara Health Plans appeal procedure for making a decision would: (a) Seriously jeopardize the life or health of the member or …2 Certain preventive care services and medications for individuals covered by an Sentara Health Plans insurance plan are available at no charge when administered by an in-network physician or pharmacy. An office visit copayment may be charged to health plan members for some services. For members with a new or renewing health plan or policy ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement …Sentara Health Plans Member Services. PO Box 66189, Virginia Beach, VA 23466. Phone:757-552-7401; 1-877-552-7401; TTY Relay 1-800-828-1140 or 711. If you believe that Sentara Health Plans has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...MemberNEWS 4th Issue December 2022. December 19, 2022. In This Issue: Oh, hello! Sentara Health Plans is now in Northern Virginia, Sentara Health Plans celebrates the Great American Smokeout®️, Exciting Pharmacy and Vision Benefit Updates, Flu Season is Here, Address Gaps in Your Healthcare, and more. If you still have questions, contact one of our Sentara Personal Plan Advisors at [email protected] or call 1-855-460-5819 from 8:00 a.m. to 8:00 p.m., seven days a week. 1 For most plans, virtual consults are at no charge when accessed through the member portal or mobile app. This is a separate benefit from telemedicine visits ... Feb 29, 2024 · Sentara Health Plans is the health plan division of Sentara Health, an integrated health care delivery system, one of the largest health systems in the U.S. Mid-Atlantic and Southeast. If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711.Sign In. The resources listed here are intended for providers associated with Sentara Community Plan, the plan formerly known as Virginia Premier. If you forgot your username or need help with your password, call 1-877-814-9909 or email [email protected] Health Plans, formerly Optima Health offers Individual & Family health plans that can help lower the cost of your health insurance with a Marketplace plan. Talk to one of our Personal Plan Advisors at 1-855-434-3253 to see if you qualify for a subsidy. Sign up for a Marketplace health plan within 90 days of losing your Medicaid coverage ... Sentara Employee Assistance Program (EAP) Sentara EAP is here to help—whether you are looking to improve a relationship, build resilience, navigate a life transition, develop self-care practices, or address other personal and professional challenges. We offer dynamic services for employees and employers. From individual counseling to crisis ... Contact Us. For general inquiries, contact Broker Services. 757-552-7217 or 1-866-927-4785 (toll–free) 8 a.m. to 5 p.m. EST Monday through Friday. provider. Sentara Health Plans partners with PHCS/MultiPlan to provide national network coverage. Your plan includes the Sentara Health Plans network, which covers you in …Sentara Health Plans Member Portal Enjoy a new look and exciting features of our provider search tool! Search for primary care providers that are in-network and accepting new patients all at a glance. Learn more about these new features. Sentara Health Plans offers tools to help you find doctors, health care facilities, drugs and medications that are part of your plan. Sentara Health Plans offers health coverage for groups, individuals, Medicaid, and Medicare in Virginia and Florida. It is part of Sentara Health, a not-for-profit health …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Sentara Medicare is a service of Sentara Health, recognized as one of the nation’s top 15 highest-performing health systems by IBM Watson Health 2. As part of the Sentara system, Optima Health operates with the same mission—to improve health every day. 1Members with chronic condition (s) that meet certain criteria may be eligible for this ... Feb 29, 2024 · Sentara Health Plans is the health plan division of Sentara Health, an integrated health care delivery system, one of the largest health systems in the U.S. Mid-Atlantic and Southeast. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement with Sentara ... That makes Anthem and Sentara health plans direct competitors for some of the same customers. Anthem argued that it gives the health system an added incentive to terminate Anthem’s coverage. When that type of disruption occurs, the Department of Medical Assistance Services allows Medicaid members to switch health plans outside …

Sentara Health Plans is a trade name of Sentara Health Plans, Sentara Health Insurance Company, Sentara Health Administration, Inc., and Sentara Behavioral Health Services, Inc. To verify the member’s benefits with Sentara Health Plans, please call: 1-800-229-8822 for medical or 1-800-648-8420 for behavioral health. v.0923.. Frezenova

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Main Phone Line. 24–Hour Interactive Voice Response. 757-552-7474 or 1-800-229-8822, option 2. Expand All.Schedule an appointment. Call a Licensed Plan Advisor at 1-855-434-3267 (TTY: 711) Updated: September 30, 2023. Get answers to common questions about health insurance and help with understanding your healthcare options. These frequently asked questions will help you learn about Medicare, Medicare Advantage and the coverage you can receive.If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711.Sentara Health is a not-for-profit healthcare organization serving Virginia and northeastern North Carolina. It is based in Norfolk, Virginia and offers services in 12 acute care …Sentara Health Plans Member PortalSentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans is committed to providing members with quality, cost-effective healthcare. Whether you’re choosing a health insurance plan for your employees or your family, we are confident you will find coverage that is right for you. Learn more. SEN-1051-EarnItHere-59.jpg.jpeg. Sentara Health Plans Member Portal All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement with Sentara ... Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans is the new name of Optima Health, a trusted provider of healthcare services in Virginia and North Carolina. Learn how the name change …Sentara Health Plans offers individual health plan coverage that includes prescription benefits, wellness programs, preventive services, as well as useful tools to manage healthcare costs. Extra savings and discounts. Wellness and prevention programs: cancer screenings, women's wellness visits, and child wellness programs.Sentara Health Plans Member Services. PO Box 66189, Virginia Beach, VA 23466. Phone:757-552-7401; 1-877-552-7401; TTY Relay 1-800-828-1140 or 711. If you believe that Sentara Health Plans has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance ...We offer opportunities to earn cash, prizes, and much more—just for selling Sentara Health Plans and products and services. Learn More. content-card-broker-value-products-services-02-21.jpg. Products and Services Comprehensive healthcare solutions. Our plans, services, and value-added benefits will meet all your clients' needs. Learn More. A …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Medicare offers Medicare Advantage and special needs plans with dental, vision, hearing, and prescription drug coverage. Find the plan for you at a price you …If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711..

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